articles within the ‘Guides’ category

Appreciative Inquiry

By James Caldwell | Published: July 3rd, 2010

Appreciative Inquiry was first conceived in 1986 by David Cooperrider and Suresh Srivastva while they were studying an organization. In this study they interviewed half the organization looking for “problems to be solved” and the other half looking for “miracles to be embraced”. What they discovered was that the information they collected was significantly different in each case.

Appreciative Inquiry Cycle

Appreciative Inquiry Cycle

Help me first – more meaningful ROI

By James Caldwell | Published: June 19th, 2010

Businesses always want to increase their ROI. This is a pretty straight forward statement and one which no one ever argues against. The question of “How do we, as a company, increase our capital within the confines of our set marketing and advertising budget?” is an issue every company has.

Uffe Albaek speaks at DwD

By James Caldwell | Published: March 30th, 2010

Late last year I attended a lecture in which Uffe Elbaek, founder and former Principal of the KAOSPilots – International School of New Business Design & Social Innovation, recounted his time with KAOSPilot and gave a talk on his challenging but satisfying role as the CEO of the World Out Games held in Copenhagen.

Framing the Right Questions

By James Caldwell | Published: March 31st, 2009

I recently attended a workshop headed by Peter Jones of reDESIGNreSEARCH whose company focuses on better design through in depth research. He also manages a website Designing with Dialogue which promotes a Toronto-based ‘dialogue community of practice’ which advocates better methods for communication.