articles within the ‘Strategy’ category

Appreciative Inquiry

By James Caldwell | Published: July 3rd, 2010

Appreciative Inquiry was first conceived in 1986 by David Cooperrider and Suresh Srivastva while they were studying an organization. In this study they interviewed half the organization looking for “problems to be solved” and the other half looking for “miracles to be embraced”. What they discovered was that the information they collected was significantly different in each case.

Appreciative Inquiry Cycle

Appreciative Inquiry Cycle

Help me first – more meaningful ROI

By James Caldwell | Published: June 19th, 2010

Businesses always want to increase their ROI. This is a pretty straight forward statement and one which no one ever argues against. The question of “How do we, as a company, increase our capital within the confines of our set marketing and advertising budget?” is an issue every company has.

Uffe Albaek speaks at DwD

By James Caldwell | Published: March 30th, 2010

Late last year I attended a lecture in which Uffe Elbaek, founder and former Principal of the KAOSPilots – International School of New Business Design & Social Innovation, recounted his time with KAOSPilot and gave a talk on his challenging but satisfying role as the CEO of the World Out Games held in Copenhagen.

KAOSPilot

KAOSPilot’s Intelligent Ecology

Design and Transformational Change

By James Caldwell | Published: September 14th, 2009

Presently I am enjoying a informative workshop headed by Peter Jones of reDESIGNreSEARCH. Once a month a diverse group of us discuss how to best organize and assist people and organizations to make positive change using different methods of dialogue to engage them. Most of the time these discussions are limited to a three hour timeline and we rarely revisit them, but the topic of design and transformational change has recently overflowed into a few extra sessions.

The Seven Laws of Interfaces

By James Caldwell | Published: August 1st, 2009

On July 28th I attended a talk given by Dr. Carlos Scolari about the Seven Laws of Interfaces. Carlos is a professor at the University of Vic in Spain. He is a media ecologist and a semiotician; he is a teacher and researcher and also holds a position at Universitat Pompeu Fabra in Barcelona. For the last few months he has been working at sLab as a visiting professor in Toronto.

Framing the Right Questions

By James Caldwell | Published: March 31st, 2009

I recently attended a workshop headed by Peter Jones of reDESIGNreSEARCH whose company focuses on better design through in depth research. He also manages a website Designing with Dialogue which promotes a Toronto-based ‘dialogue community of practice’ which advocates better methods for communication.

Leadership Choices

Leadership Choices

A Designer’s Many Hats

By James Caldwell | Published: March 4th, 2009

Lately I have heard a lot of people describe and define what it means to be a leader, an entrepreneur, an innovator and a designer. Each of these requires various skills to succeed and each is hard to master. To an extent, each seems too complex to properly describe.