posts tagged ‘Dialogic Design

Design For Care

By James Caldwell | Published: July 2nd, 2014

Last year I had an opportunity to work with Peter Jones on a ground breaking book about approaching health care with a human-centered design approach. Many of the methodologies introduced new tools and techniques that would easily improve the lives of patients, allowing them more participation and better interactions with their caregivers and doctors. The book I am referring to is called Design For Care – Innovating Healthcare Experience by Peter H. Jones.

Design For Care

Design For Care


Designing Health Care Solutions

By James Caldwell | Published: February 17th, 2013

It’s great to have modern health care in Canada, but we all know and have experienced that our Health Care System is excessively administered and not properly designed for people to understand and be empowered to lead their own health initiatives. In fact, we all have all found it to be overly confusing and too complex even for simple tasks. Have you often wondered if health professionals feel the same way? And how could designers help?

Health Care Design - Do you remember ParticipACTION?

Health Care Design – Do you remember ParticipACTION?

Strategically speaking

By James Caldwell | Published: May 16th, 2012

I was asked the other day about strategy and what that meant for client engagements. Obviously an open ended question, with few parameters. There was no use case study to help construct a foundation nor was there any sense of timeline for this imaginary engagement. So I gave my best response at the time but I have been thinking about ever since.

Positive Deviance

By James Caldwell | Published: November 11th, 2010

On Wednesday, November 10, 2010 I participated in a session that dealt with the practice of Positive Deviance (called PD after this). This conversation was facilitated by Erika Bailey who calls herself a ‘Human Systems Consultant’. I have had the good fortune of talking with her in the past but I never had the opportunity to hear her speak.

The Power of Positive Deviance

The Power of Positive Deviance

Appreciative Inquiry

By James Caldwell | Published: July 3rd, 2010

Appreciative Inquiry was first conceived in 1986 by David Cooperrider and Suresh Srivastva while they were studying an organization. In this study they interviewed half the organization looking for “problems to be solved” and the other half looking for “miracles to be embraced”. What they discovered was that the information they collected was significantly different in each case.

Appreciative Inquiry Cycle

Appreciative Inquiry Cycle

Uffe Albaek speaks at DwD

By James Caldwell | Published: March 30th, 2010

Late last year I attended a lecture in which Uffe Elbaek, founder and former Principal of the KAOSPilots – International School of New Business Design & Social Innovation, recounted his time with KAOSPilot and gave a talk on his challenging but satisfying role as the CEO of the World Out Games held in Copenhagen.

KAOSPilot

KAOSPilot’s Intelligent Ecology

Design and Transformational Change

By James Caldwell | Published: September 14th, 2009

Presently I am enjoying a informative workshop headed by Peter Jones of reDESIGNreSEARCH. Once a month a diverse group of us discuss how to best organize and assist people and organizations to make positive change using different methods of dialogue to engage them. Most of the time these discussions are limited to a three hour timeline and we rarely revisit them, but the topic of design and transformational change has recently overflowed into a few extra sessions.